Track My Order
Use the tracking link in your shipping confirmation email to follow your package. Tracking can take 3–7 days to update after dispatch.
Delivery times
Orders are prepared in 1–3 business days. Estimated delivery:
| Country | Delivery after dispatch | Total (order to door) |
|---|---|---|
| United States | 8–12 business days | 9–15 business days |
| Canada | 8–12 business days | 9–15 business days |
| Australia | 8–12 business days | 9–15 business days |
Business days exclude weekends and public holidays. Delays may occur during peak seasons and customs checks. See our Shipping Policy.
No tracking email?
Check your spam folder first, then email support@eloria.pet with your order number — we reply within 1 business day.